Royell Communications, Inc. provides High Speed Internet to your home or business. We also provide Cambium wifi routers that enable you to connect your modern smart tv and other wireless devices to our high speed connection. Proudly serving Central Illinois: Macoupin, Montgomery, Morgan, Sangamon, Greene counties. This includes the following cities, towns and surrounding areas: Auburn, Barnett, Bunker Hill, Cantrall, Carlinville, Chapin, Chatham, Chesterfield, Coffeen, Divernon, Farmersville, Franklin, Gillespie, Girard, Glenarm, Greenfield, Harvel, Hettick, Hillsboro, Irving, Jacksonville, Litchfield, Lowder, Manchester, Medora, Modesto, New Berlin, Nilwood, Nokomis, Palmyra, Pawnee, Pleasant Plains, Raymond, Royal Lakes, Scottville, Shipman, Springfield, Thayer, Virden, Waggoner, Waverly, Witt, Woodson. Corn-belt/Corn Belt Wireless and Monster Wireless are now owned and maintained by Royell. Other services provided to our local community and companies include: satellite installation using Dish Network. Servicing pc (personal computers), mac, apple, android, laptops, providing email addresses and hosting, advertising, web sites, web development, domain names, domains and web/website hosting.
Royell Communications, Inc.


FAQ & Guides

Webmail - Cannot connect

Posted on: Apr 13, 2017

Webmail, Gmail & General Email Issues

A recent update to Avast has caused several email clients and webmail interfaces to stop working.
We have found that modifying the Avast installation resolves this issue.

To fix (all versions of windows):

  1. One of the first things you'll want to do is clear your browser's cache/history, if you need help with this, call us.
  2. Then, navigate to your 'Control Panel' from the 'Start' menu, then choose 'Programs and Features'.
  3. Once this list loads rightclick on the 'Avast' installation and choose 'Change or Modify' (depending on windows version).
  4. This will load the Avast interface and give you 3 options, you want to select 'Modify'.
  5. On this screen you will see multiple items with check boxes, standard installation has just about all of them checked and that is unnecessary.
  6. Above those items, about the middle of the window it will read 'Which components do you want to install?', just below that is a drop down menu.
  7. Leftclick on that drop down menu and select 'Minimal Protection' and then click the 'Change' button at the bottom of the window.
  8. After Avast updates it will prompt you to restart your pc, go ahead and do so.
  9. Once your pc is back up, try getting your email.

If you are still having issues after these steps or are unable to modify the Avast installation, please call us (217) 965-3699

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