FAQ & Guides


How do I import my contacts to Webmail?

Posted on: Mar 14, 2014


Import your contacts to Royell Webmail

  1. First, you need to open your email software (Outlook, Outlook Express, Windows Live Mail, Apple email, etc) 
  2. Then go to your 'Contacts', or 'Address Book' (the title may vary)
  3. Select the 'Export' option (this varies depending on the software)
  4. Export as .csv file OR vCard (vCard saves a single contact, .csv file will save all)
  5. Then open Royell Webmail 
  6. Log in to your account
  7. At the top right, click the portrait/silhouette and choose 'Settings'
    webmail-new-09f9b-02152023.png
  8. Then choose 'Import/Export'
  9. Click the 'Upload' button
  10. Choose your .csv file OR vCard
  11. Select the columns that you want to import (usually at least name/title, email address)
  12. Leave your destination folder as 'contacts' (default)
  13. Then click 'Load'

Your contacts are now available in Royell Webmail.
To access them, click the 'Contacts' icon on the left
contacts-2023-3bfae-02152023.png

Updated 2/15/2023