"I just wanted to say thank you to everyone for their assistance in getting my system up and running. So far today it has been so wonderful and have not had the disconnects and time outs. Thanks again for getting this issue resolved."
[SECRET PAGE]
FAQ & Guides
Important/Stickied FAQs/Guides:
!Stop Windows 10 from using all of your bandwidth
Sep 17, 2016
Stop Windows 10 from using all of your bandwidth Windows 10 comes with a feature to allow you to ge...
!Why Is Wi-Fi Coverage So Bad in My House and How Can I Fix I...
Mar 24, 2016
Why Is Wi-Fi Coverage So Bad in My House and How Can I Fix It? Read the original information and res...
!Security Certificate Exceptions
Jan 08, 2016
Sometimes a website, even ours, will have a security certificate error. When this occurs you can sti...
!Barracuda Spam Firewall User's Guide 5.x
Jul 31, 2015
This guide describes how you can check your quarantined messages, classify messages as spam and not ...
!Optimizing Amazon, Netflix, Disney+, Hulu, AppleTV and Roku ...
Feb 20, 2015
Optimizing Amazon, Disney+, Fire Stick, Fire TV, Netflix, Hulu, AppleTV and Roku streaming video.
General
What browsers support the Royell site?
Jun 02, 2014
All modern browsers will support the Royell website. 'Modern' would include: Chrome, Firefox...
Words Over Words
Jun 02, 2014
This is usually an indicator that your browser is Internet Explorer and running in compatibility mod...
Royell Website help
Jun 02, 2014
This file will help show what the website looks like on smaller devices/screens.
What speed package do I need?
Apr 04, 2014
Our basic package is great for web surfing, checking emails and online bill pay. Our mid level packa...
Is there a contract?
Apr 04, 2014
Yes, there is a 1 yr service agreement. However, you can waive the Service Agreement by paying an ad...
In what areas do you offer service?
Apr 04, 2014
We have service in Greene, Macoupin, Montgomery, Morgan and surrounding counties.
What happens if I order service and I find out it is not ava...
Apr 04, 2014
Do not worry. We will do a site survey the day of the install and if for some reason service is not ...
What type of payment will you accept?
Apr 04, 2014
We accept personal or company checks, cash, credit or debit card (Visa, MasterCard, American Express...
Can I have laptops and desktops connected at the same time?
Apr 04, 2014
Yes. You would have to purchase a wireless router to connect wirelessly to the laptops. Desktops can...